Understanding Your Plan, Maximising Your Disability Support
Providing personalised support coordination in Mount Isa and Brisbane, helping you navigate your NDIS plan with clarity, confidence, and care.
Empowerment
Building confidence and independence through choice.
Respect
Treating everyone with dignity and understanding.
Integrity
Honest, transparent, and accountable in all actions.
Collaboration
Working together for positive participant outcomes.
Excellence
Delivering quality support that creates real impact.
ABOUT US
Turning plans into possibilities
We believe your NDIS plan should be a living guide that helps you grow, connect, and achieve what truly matters to you. Through support coordination, we turn complex systems into clear pathways and big goals into achievable steps.
OUR BELIEF
You deserve support that feels easy, genuine, and focused on your goals.
Together, we’ll turn your plan into meaningful progress that makes everyday life smoother.
WHY WE'RE HERE
Support Coordination that makes a difference
Our Support Coordination service helps you understand and use your NDIS plan with clarity and confidence. We explain funding options, organise your supports, and connect you with trusted providers. Whether it’s your first plan or a review, we guide you through every step. You’ll receive disability support that helps you make choices that feel right for your life, with a coordinator who genuinely listens and cares.
Why Coordination of Care Services?
Personal Guidance At Every Step
Local Knowledge You Can Trust
Build Confidence and Control
READY TO GET STARTED?
Start Your Support Coordination Journey
Making a referral is simple. Whether you’re referring yourself, a family member, or someone you care for, our team will take the time to understand your goals and provide the right level of guidance. We believe disability support should always be personal, accessible, and built around the individual. Let’s start by having a chat about how we can help.
Let’s create your plan together
Reach out today to talk about how we can help simplify your NDIS journey. Our coordinator will take the time to understand your situation, explain your options, and connect you with services that make a difference. Whether you’re looking for clarity, independence, or a more personal approach, we’ll create a support experience that fits your life and future goals.
Understanding Support Coordination
Starting with support coordination can raise plenty of questions, and that’s completely normal. We’re here to make everything easy to understand so you can feel confident about your next steps. Whether you want to know how the process works, what’s included, or how we can help you use your NDIS plan, these answers will give you a clear and friendly overview of what to expect when working with us.
What does a Support Coordinator do?
A Support Coordinator helps you understand and manage your NDIS plan so you can use your funding effectively. They explain how each part of your plan works and what services you can access. We work with you to identify your priorities, organise your supports, and make sure everything is delivered smoothly.
You’ll have one reliable point of contact who checks in regularly and ensures your services are meeting your goals. We can also assist with preparing for plan reviews, managing provider changes, and addressing any issues that arise along the way. The aim is to help you build the knowledge, confidence, and independence to make your plan work for you.
Who can access Support Coordination?
Support coordination is available to NDIS participants whose plans include funding for Coordination of Supports. We work with both self-managed and plan-managed participants in Mount Isa and Brisbane. If you’re unsure whether you have this funding, we can help you check your plan or discuss how to request it in future reviews.
You don’t need to have experience with the NDIS to start working with us. We guide you through the process step by step so you always know what’s happening. Whether you’re new to the NDIS or already receiving services, our support coordination helps you feel organised, informed, and supported to reach your goals.
How do you help me choose providers?
We start by learning what matters most to you. This might include where services are located, how flexible they are, or what kind of personality and values you connect with best. We use our local networks in Mount Isa and Brisbane to suggest providers that meet those preferences, and we handle introductions so the process feels seamless.
You always make the final choice, and we’ll make sure every provider understands your goals and expectations. We stay in touch to check that the services are still meeting your needs and adjust things if necessary. Choosing the right providers should feel easy and supportive, not stressful or rushed, and that’s what we’re here to ensure.
How often will we stay in touch?
That depends on what works best for you. Some participants like weekly check-ins, while others prefer monthly updates. We’ll agree on a plan that fits your routine and goals. You can contact us at any time for advice, questions, or help with making changes to your supports. Regular communication helps us keep your services on track and your plan running smoothly. We also check in after any major changes or reviews to make sure everything continues to align with your goals. Our focus is to stay connected, reliable, and available when you need us most.
Why choose Coordination of Care Services?
Because we combine experience with a genuine commitment to the people we support. With over ten years in the disability sector, we understand how to balance the structure of the NDIS with the individual needs of each participant. You’ll always receive honest communication, consistent follow-ups, and guidance that helps you grow your independence. We listen first, act with care, and focus on outcomes that improve your quality of life.
Our approach is simple, transparent, and built on trust. At Coordination of Care Services, you’re not just supported – you’re understood, respected, and empowered to reach your goals.
